Using Our Shipping Service
Custom Kitchen Island Specialty Shop
Using Our Shipping Service
At Wood You Build It, we take great pride in delivering your handcrafted furniture with the same care and attention that goes into building it. Since day one, we’ve offered a fully personalized delivery experience—and that will never change.
However, due to rising transportation costs and the increasing complexity of nationwide delivery logistics, we will no longer be offering free shipping throughout the U.S.
New Shipping Policy (Effective Immediately)
Customers east of the Mississippi River will still receive flat-rate shipping on all units. Please refer to the shipping map for correct pricing.
Customers west of the Mississippi River must inquire directly for a shipping quote. Please include:
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- Your city and state
- The size and model of the unit you’re interested in
This change ensures we continue to offer white glove delivery while keeping costs transparent and sustainable.
We appreciate your understanding and continued support as we grow responsibly. If you have any questions, please don’t hesitate to contact us.
What makes us so unique is that we have a team of professional delivery drivers that will personally deliver your furniture for you with setup and will answer any and all questions you may have. This is completely unprecedented in today’s day and age. Restrictions apply.
Benefits of using our shipping service
- An actual trained Wood You Build It employee that knows the product you purchased will be the one handling it as opposed to a courier that doesn’t know anything about what you bought (some restrictions do apply)
- Your furniture arrives fully assembled! No book of assembly instructions required! *If ordering a kitchen island, then we will leave the top detached from the base of the unit for ease and safety of transport. If using a third party shipper, then there is a chance that they won't feel comfortable attaching the top to the unit. We do try to stay away from this, but there's always a chance. In the event that this is the case, we will provide a cheat sheet on how to attach the top along with the necessary screws in which we also provide. It should take less than 5 minutes and is very simple. Only a screwdriver would be needed, although a drill would be preferred.
- We literally bring it into your home as opposed to leaving it on your doorstep.
- We roll out the red carpet for you. Your support directly helps not just the Wood You Build It employees, but all of our local vendors, and anyone else involved with assisting in the process of creating your one of a kind heirloom piece of furniture. That’s the beauty of purchasing from a true mom and pop.
- Your furniture doesn’t go from facility to facility and from truck to truck. Once on our truck it is in its place until it reaches your home. This decreases the chances of defects or damages.
Updated 6/24/25: Wood You Build It is implementing new shipping policies. We will still be providing our great service standards, but the cost to deliver these fully assembled units cross country with white glove delivery, is extremely expensive. Please note that these prices refer to kitchen islands which makes up roughly 90% of our business. For the time being, all other products within our delivery area will be complimentary. Beyond our delivery area, you will still need to contact us for an accurate quote.
Keep in mind that these shipping prices are actually well below the industry standard. That's because we rely on bulking our truck with multiple units at once in order to offset the cost to deliver these all over the country. To some, it could be a shock since the major corporations out there provide "free shipping." For independent mom and pop shops, this is nearly impossible to maintain.
